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Stakeholder Engagement

Our stakeholders are important to us. That's why we're committed to understanding what they care about.


Engaging Our Stakeholders

A stakeholder can be defined as an individual, group or institution that has a vested interest in how our company operates and manages economic, environmental and/or social issues and risks. At NextEra Energy, our stakeholders include our employees, our customers, government/agency officials, our investors and shareholders, our suppliers, our consultants, environmental groups, members of the media, our business partners and nonprofit organizations that help the communities we serve.

We engage our stakeholders through various methods including:

  • Outreach meetings
  • Web, FPL Mobile App and email
  • Speaking engagements
  • Executive contact program
  • Social media
  • Customer care center
  • Open houses


  • Employee and customer surveys
  • Customer account satisfaction tracking
  • Materiality analysis
  • Shareholder meetings
  • Analyst meetings
  • Government relations
  • Direct mail


Materiality Analysis as Engagement Tool

In order to further focus our sustainability efforts on the right topics, NextEra Energy completed a materiality assessment in 2018, using an approach that aligns with the GRI Standards.

NextEra Energy defines "material sustainability issues" as issues that are important to our stakeholders and the success of our business, and where we have a potentially significant impact on the environment, society or the economy.

Building on previous materiality assessments, in this most recent assessment we worked with a third party consultant to conduct web research and peer benchmarking, develop and execute an online survey of internal and external stakeholders, and facilitate a workshop with a cross-functional NextEra Energy team. The research and peer benchmarking was used to identify a list of sustainability issues.

An internal NextEra Energy cross-functional team refined the list to 31 topics which were then used in an online survey.  The survey was sent to a diverse range of nearly 9,000 stakeholders representing customers (residential, municipal, commercial and industrial), government agencies, investors/analysts, community members, non-governmental organizations and employees.  Approximately 30% of the targeted stakeholders responded to the survey.

The results of the web research, benchmarking and online survey were used to seed discussions during an internal workshop with a cross-functional team. The team aligned on 17 material issues, factoring in the importance to stakeholders and significance of economic, environmental, and social impacts. The results were further vetted and refined in subsequent discussions with senior leaders. 


Key Material Topics:

Association Memberships

NextEra Energy and its subsidiaries are members of or partners with various associations, such as industry associations and/or national and international advocacy organizations. The below list includes the majority of those relationships. In addition, we are members of chambers at the local level in communities where our customers reside.


  • Air and Waste Management Association (AWMA) 
  • Alliance for Clean Energy New York (ACE) 
  • Alliance for Retail Markets 
  • American Wind Energy Association
  • American Wind Wildlife Institute (AWWI)  
  • Arizona Competitive Power Alliance 
  • Associated Industries of Florida 
  • Associated Industries of Massachusetts (AIM) 
  • Association for Electric Companies of Texas (AECT) 
  • Association of Power Producers of Ontario (APPrO) 
  • Audubon Florida 
  • Audubon Texas 
  • Avian Solar Working Group
  • Baker Botts L.L.P. (AirIssues Working Group) 
  • Bat Wind Energy Cooperative (BWEC)  
  • Business Roundtable 
  • California Foundation of Energy and the Environment (CFEE) 
  • California Taxpayers' Association 
  • California Energy Storage Association (CESA) 
  • Canada Wind Energy Association
  • Canadian Solar Industries Association
  • Center for Energy Advancement through Technical Innovation (CEATI)
  • Center for Energy Workforce Development
  • Chartwell
  • Colorado Chamber of Commerce and Industry
  • Council on State Taxation (COST)
  • CT Business & Industry Association 
  • Colorado Independent Energy Association 
  • Consumer Energy Alliance  
  • E Source 
  • Edison Electric Institute (EEI) 
  • Electric Drive Transportation Association (EDTA) 
  • Electric Power Research Institute (EPRI) 
  • Electrical Council of Florida INC. (ECF) 
  • Energy Storage Association (ESA) 
  • Energy Wildife Action Coalition (EWAC)
  • Enterprise Florida, Inc. 
  • Everglades Foundation 
  • Florida Chamber Foundation  
  • Florida Chamber of Commerce 
  • Florida Cost Based Broker System, INC. (FCBS) 
  • Florida Electric Power Coordination Group, Inc. (FCG)
  • Florida Energy Workforce Consortium 
  • Florida Reliability Coordinating Council (FRCC) 
  • Florida Sterling Council, Inc. 
  • Florida Tax Watch 
  • Georgia Tech Research Corporation NEETRAC 
  • HR Policy Association
  • Independent Energy Producers of New Jersey (IEPNJ) 
  • Independent Power Producers of Alberta 
  • Independent Power Producers of New York (IPPNY) 
  • Indiana Chamber of Commerce 
  • Institute of Nuclear Power Operations (INPO) 
  • Iowa Association of Business and Industry (ABI) 
  • Iowa Tax Payers Association 
  • Iowa Utility Association 
  • Iowa Wind Energy Association (IWEA) (AWEA affiliate) 
  • Kansas State Chamber 
  • Leadership Florida
  • Maine Chamber of Commerce 
  • Maine Renewable Energy Association (MREA) 
  • Manufacturer's Association of Florida 
  • Michigan Chamber of Commerce 
  • Mid-Atlantic Renewable Energy Coalition (MAREC) Trade (AWEA Affiliate) 
  • MJ Bradley & Associates LLC (Clean Energy Group and Permitting Group) 
  • National Council of State Legislatures, State & Local Tax (SALT) Tax Force 
  • National Energy and Utility Affordability Coalition (NEUAC) 
  • Nebraska State Chamber of Commerce and Industry 
  • New England Council 
  • New England Power Generation Association (NEPGA) 
  • New Hampshire Business and Industry Association (NHBIA) 
  • NJ Business and Industry Association (NJBIA) 
  • New Jersey Chamber of Commerce 
  • North American Energy Standards Board (NAESB) 
  • North American Transmission Forum, Inc. 
  • North Dakota Chamber of Commerce 
  • Northeast Energy and Commerce Association (NECA) 
  • Nuclear Waste Strategy Coalition (NWSC)
  • NY- Battery and Energy Storage Technology Consortium (NY-BEST) 
  • Oklahoma State Chamber 
  • Ontario Energy Association (OEA) 
  • Ontario Energy Storage Association 
  • Pennsylvania Chamber of Commerce and Industry 
  • Renewable Energy Association of New England (RENEW) 
  • Renewable Northwest 
  • Retail Energy Supply Association 
  • Smart Grid Consumer Collaborative 
  • Smart Power Association 
  • Southeastern Electric Exchange (SEE) 
  • Sustainable Florida 
  • Texas Pipeline Association 
  • Texas Taxpayers and Research Association (TTRA) 
  • The Conference Board, Inc. 
  • The Energy Council/CLEER 
  • The Florida Council of 100 
  • The Nature Conservancy 
  • The Wind Coalition (AWEA Regional Partner) 
  • Unite 2011 IT Data Benchmarking 
  • US Chamber of Commerce 
  • Utilities Telecomm Council 
  • Utility Water Activities Group (UWAG) 
  • Veterans in Energy
  • West Power Task Force (WPTF) 
  • Western Power Trading Forum - Trade 
  • Westinghouse Owner's Group Association
  • Wildlife Habitat Council 
  • Wind on the Wires (WOW) (Affiliate of AWEA) 
  • Wind Wildlife Research Fund
  • Wisconsin Manufacturer's and Commerce (WMC) 
  • Wisconsin Utilities Association, Inc.